Replacebase - Index issue removing items from site – Incident details

Experiencing partially degraded performance

Index issue removing items from site

Resolved
Major outage
Started almost 5 years ago

Affected

Store front

Operational from 11:21 AM to 11:21 AM

Website UK

Operational from 11:21 AM to 11:21 AM

Website EU

Operational from 11:21 AM to 11:21 AM

Website .Com

Operational from 11:21 AM to 11:21 AM

Search

Operational from 11:21 AM to 11:21 AM

Checkout

Operational from 11:21 AM to 11:21 AM

Updates
  • Resolved
    UTC
    Resolved

    Currently a lot of skus are missing from all rb site store pages. We are working on bringing them back, and finding the exact cause. Items can still be found on ebay and amazon pages.

    We are continuing to work on a fix for this incident.