Replacebase - Notice history

Experiencing partially degraded performance

100.0% uptime

Website UK - Degraded performance

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Website EU - Degraded performance

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Website .Com - Degraded performance

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Search - Under maintenance

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Checkout - Under maintenance

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

PGUK - Degraded performance

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022
100.0% uptime

Email - Operational

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022
100.0% uptime

M2 front server - Degraded performance

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Backend - Under maintenance

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Notice history

View current status

Jan 2022

Checkout not working/processing
Resolved26 minutes
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

JAN20
Hokodo update clean install
CompletedMaintenance1 hour 17 minutes
  • Completed
    January 20, 2022 at 11:53 AMUTC
    Completed
    January 20, 2022 at 11:53 AMUTC

    Maintenance has completed successfully.

  • In progress
    January 20, 2022 at 10:37 AMUTC
    In progress
    January 20, 2022 at 10:37 AMUTC

    Maintenance is now in progress.

  • Planned
    January 20, 2022 at 10:36 AMUTC
    Planned
    January 20, 2022 at 10:36 AMUTC

    We are planning for a scheduled maintenance during that time.

JAN17
Caché Refresh
CompletedMaintenance34 minutes
  • Completed
    January 17, 2022 at 12:10 PMUTC
    Completed
    January 17, 2022 at 12:10 PMUTC

    Maintenance has completed successfully.

  • Planned
    January 17, 2022 at 11:36 AMUTC
    Planned
    January 17, 2022 at 11:36 AMUTC

    We are planning for a scheduled maintenance during that time.

Amazon and Ebay integration down
ResolvedDegraded performance29 hours 4 minutes
  • Resolved
    UTC
    Resolved

    We just resolved the issue! Module was reinstalling an old extension that was causing other modules to not load. Apologies for the outage

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Index issue removing items from site
ResolvedMajor outage
  • Resolved
    UTC
    Resolved

    Currently a lot of skus are missing from all rb site store pages. We are working on bringing them back, and finding the exact cause. Items can still be found on ebay and amazon pages.

    We are continuing to work on a fix for this incident.

Dec 2021

DEC3
Maintence notification test
CompletedMaintenance7 minutes
  • Completed
    December 03, 2021 at 9:24 AMUTC
    Completed
    December 03, 2021 at 9:24 AMUTC

    Maintenance has completed successfully.

  • In progress
    December 03, 2021 at 9:21 AMUTC
    In progress
    December 03, 2021 at 9:21 AMUTC

    Maintenance is now in progress.

  • Planned
    December 03, 2021 at 9:17 AMUTC
    Planned
    December 03, 2021 at 9:17 AMUTC

    this is just a

    test

Test incendient
Resolved
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We are currently testing this incident.

Nov 2021

No notices reported this month

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